USE CASE · RUN APPSEC AT SCALE

A machine-speed AppSec program — without machine-speed headcount.

AI multiplied the code, the dependencies, and the risk — but not your team. Heeler closes the gap with automation: it triages findings with full context, routes each to the team that owns it, enforces your SLOs, and drives the response through the tools you already use — so a small team covers a portfolio that used to need a department.

The work scaled. The team didn't.

Manual triage, hunting down owners, chasing deadlines, and copying findings into Jira don't scale to machine-speed development. The bottleneck isn't detection — it's everything that happens after.

01

Triage doesn't scale

A human reading every finding to decide what's real and who owns it is the first thing to break under AI-speed volume.

02

Ownership is a guessing game

Findings pile up because no one knows which team, service, or on-call actually owns the fix.

03

Deadlines slip silently

Without automated tracking and escalation, SLAs pass and risk quietly ages out of sight.

AUTOMATE TRIAGE

Context decides — not a person.

Heeler assembles the full picture around every finding — code, cloud, business, and ownership — and sorts it automatically, so your team stops reading findings one by one.

Every finding, in context

The context engine correlates reachability, runtime exposure, service tier, and ownership — the signals a human would spend an hour gathering.

Urgent, Plan, or Defer

Each finding lands on one of three levels automatically, so triage is a decision the platform makes, not a meeting.

Noise, suppressed

Unreachable, undeployed, and mitigated findings drop on their own — the queue holds what's real.

ROUTE & ORCHESTRATE

Every finding to its owner, automatically.

The work that eats a team's week — finding owners, opening tickets, chasing updates — runs on its own, through the tools you already use.

Knows who owns it

Findings map to the team, service, and on-call responsible — no manual routing, no dropped handoffs.

Event-driven workflows

A new finding fires an event that opens the ticket and messages Slack or Teams — to Jira, Linear, and the rest.

No manual copy-paste

Nothing gets re-keyed between tools; the response happens where the team already works.

ASSIGNMENT & ROUTING

Every remediation gets an owner.

Assigned the instant it's found — no human triaging. And you control how ownership resolves: by repository, or following the dependency itself.

Auto-assigned

Heeler assigns every remediation it finds. Ones that already have an owner are left alone.

To a team, not a person

Dependency Owner routing hands new remediations to the owning team, not an individual dev.

From your own files

Resolves in order: dependency_owners.json, then CODEOWNERS, then GitHub team-to-repo.

Policy, dry-run first

Write a CEL routing policy, dry-run it against today's remediations, then turn it on.

TEAMS

Every team, its own workflow.

One workflow routes by team — filing the ticket in each team's tracker and posting to each team's channel. No per-team pipelines.

Ownership, synced

Team and repo ownership imports from Port, GitHub, and GitLab — and stays current.

Ticketing, per team

Files in the owning team's tracker — Jira, Linear, or Shortcut — down to the project and issue type.

Messaging, per team

Posts to the team's own Slack, Teams, Google Chat, or email channel.

Response templates

Override per finding kind; everything else uses the tenant default.

MANAGE SLOs

Policy that enforces itself.

SLOs only work if something watches them. Heeler tracks every deadline, escalates what's slipping, and keeps new debt from entering in the first place.

SLO management

Deadlines are tracked per finding, with automated extension and escalation — nothing ages out of sight.

New debt, blocked

PR guardrails stop net-new risk at the pull request, so the program isn't draining a tub with the tap running.

A program, not a fire drill

Triage, routing, and enforcement run continuously — the small team supervises instead of doing every step by hand.

Cover more with the team you have.

A demo shows Heeler triaging, routing, and tracking findings across your portfolio automatically — the operational load your team stops carrying.